Reporting & Support
How to report a player, report a bug, send an idea, or get help from staff.
#Report a player
Use /report <player> when someone breaks the rules. It opens a menu, so you can pick why:
- Cheating or hacking
- Griefing
- Chat abuse or harassment
- Scamming or stealing
- Inappropriate name or skin
- Something else
You can add the reason straight in the command, like /report <player> <reason>.
- You can send up to 3 reports every 2 minutes.
- You cannot report yourself or staff, or report the same player twice while your first report is still open.
- Muted players cannot send reports.
Staff are alerted in game when a report comes in.
Tip Screenshots and the exact time help a lot. Don't wait, report as it happens.
#Report a bug or exploit
/bug <description> sends a problem straight to the staff team, along with where you were. Write at least a few words describing what happened.
- 5 to 500 characters.
- Up to 3 every minute.
Warning If you find a bug that gives money, items or an unfair advantage, report it right away and do not use it. Abusing exploits is against the rules.
#Suggest an idea
/suggest opens a short form where you pick a category: New Idea, Balance, A Menu or Other. You can send up to 3 suggestions per hour. Staff read every one.
#Chat filter mistakes
If a normal message was blocked, run /filterreport and staff will take a look.
#Need more help?
- Ask in the Blockville Discord. Staff and helpful players are there.
- Open a ticket in the Discord for appeals, report follow-ups or private questions.
- Look through this wiki: the search bar at the top covers every page.